Home / Free guide

20 jobs to stop
doing by hand.

A plain-English guide to the jobs most businesses still do manually: what each one looks like, what replaces it, and what should stay with a person. No jargon, no vendor pitches.

Get the
PDF.

Free. Leave your email and the download appears straight away. I'll see who downloaded it; I won't add you to a mailing list.

Privacy.

What's in it

Money

  1. Chasing late invoices
  2. Matching payments to invoices
  3. Typing in supplier bills
  4. Expense claims

Sales and customers

  1. Sorting the enquiries inbox
  2. Writing the first reply
  3. Copying leads into the CRM
  4. Following up
  5. Building quotes

Operations

  1. Retyping orders between systems
  2. Reading forms and documents
  3. Rotas and scheduling
  4. Booking confirmations and reminders
  5. Answering the same internal questions
  6. Onboarding paperwork

Reporting and marketing

  1. The weekly report
  2. Answering "how did last month compare?"
  3. Social posts from scratch
  4. Marketing reports nobody reads
  5. Meeting notes and actions